Jeffrey Smith
Consultant
After completing his studies Facility Management and Communication Management, Jeffrey has been working in telecommunications since 1997.
He has worked as a system administrator, channel manager, information analyst and consultant in the field of CRM, process and distribution management.
Within several IT and commercial departments Jeffrey has gained a lot of knowledge and experience with customer processes and customer care, online service, retention, cross and up selling and knowledge management. With that knowledge, he is now helps similar businesses to organize and optimize their processes and systems.
